[2022]
SKILLS AND TOOLS
UX Research
Data Analysis
UI Prototyping, Figma
Usability Testing
TEAM
Me!
Marco De Cristofaro
Elie Barakat
Martine Saxebøl
LINK/FILES
Report.pdf
Youtube Video
DESCRIPTION
Aria Configurator is a website that acts as a portal connecting SMEs (Small and Medium Enterprises) with Public Administrations
in the region of Lombardy in Italy to ensure a responsible allocation of public funds. Companies will use the platform in order
to find and follow grants and tenders offered by Public Administration and stay updated on the latest policies.
DESK RESEARCH AND INTERVIEWS
The project started with a desk research phase where legal, economical and societal knowledge about the topic was gathered,
then the team performed interviews and shadowing with experts of the sector, and benchmarking of similar platforms. This allowed
the team to collect a series of hints that would be then triangulated into project insights.
CARD SORTING AND INFORMATION ARCHITECTURE
From the hints we collected during the previous research, we listed the pieces of information needed for the platform and clustered them through
card sorting sessions, and subsequently reorganized them in an information architecture.
ITERATIVE DESIGN
To design the interface of the platform we followed an iterative process using Figma, we first created a wireframe,
and tested 7 tasks with the user to understand where to improve it, then we proceeded testing with increasing levels of fidelity prototypes, assessing the reuslts
through System Usability Scale Score, observation and Heuristic Evaluation sessions.
FINAL UI AND DESIGN SYSTEM
STAKEHOLDERS ANALYSIS AND SERVICE BLUEPRINT
